Terms of Service

Last updated: May 2, 2026

This is a convenience translation of the German original. In case of any discrepancy, the German version shall prevail.

§1 Scope

These Terms of Service apply to the use of the website nexmori.com (main site), the nexmori platform (document upload, AI processing, chatbot, and data export), the newsletter service, and the redirecting domains nexmori.de, nexmori.io, nexmori.app, and nexmori.eu (collectively referred to as the "Service"), operated by Philipp Humburg (hereinafter "Operator").

By using the Service, creating an account, or subscribing to the newsletter, you agree to these Terms of Service.

§2 Service Description

Nexmori is a document intelligence platform. Users can upload documents, which the platform processes using AI technologies including OCR text extraction, recursive text chunking, semantic embedding generation, and an AI-powered Q&A chatbot. Users may also export their processed data at any time.

Additionally, a newsletter service is offered to inform subscribers about product updates and announcements via email.

The platform is currently provided free of charge. The Operator reserves the right to introduce paid services in the future. Changes will be communicated in accordance with §9 of these Terms of Service.

§3 User Account

Use of the platform is restricted to persons aged 16 or older.

Minors (16 and 17 years old): Users who have reached the age of 16 but not yet 18 may only use the platform with the consent of their parent or legal guardian (cf. § 107 of the German Civil Code (BGB) in conjunction with Art. 8 GDPR). At registration, you must affirmatively confirm that you are at least 16 years old and — if you are under 18 — that your parent or guardian has consented to your use of the service.

To use the platform's document processing features, registration with a valid email address is required. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.

You agree to provide accurate and complete information during registration and to keep your account information up to date.

Contract formation (pursuant to § 312i BGB): The contract for use of the platform is concluded as follows:

You fill out the registration form.
You confirm acceptance of these Terms of Service.
You receive a confirmation email at the provided email address.
By clicking the confirmation link in the email, registration is completed and the contract is concluded.

The Operator reserves the right to suspend or terminate accounts that violate these Terms of Service, are used for illegal purposes, or have been inactive for an extended period, after providing reasonable notice where practicable.

§4 Document Upload & AI Processing

4.1 Acceptable Use

You may only upload documents that you own or have the legal right to process. Uploading illegal, infringing, or harmful content is strictly prohibited.

4.2 AI Disclaimers

AI-generated outputs (including chatbot answers, text extraction results, and document classifications) are provided for informational purposes only. The Operator makes no guarantee regarding the accuracy, completeness, or suitability of AI-generated content. You should not rely on AI outputs as a substitute for professional advice.

4.3 Data Ownership

You retain full ownership of all documents you upload. The Operator does not claim any intellectual property rights over your documents or their contents. Processing your documents through the platform does not transfer any ownership rights to the Operator.

§5 Newsletter

Newsletter registration uses a double opt-in process. After entering your email address, you will receive a confirmation email. Your subscription only becomes active once you click the confirmation link contained therein.

You may unsubscribe from the newsletter at any time. An unsubscribe link is included in every newsletter email.

§6 Intellectual Property

All platform content (texts, graphics, logos, design, software, and source code) is protected by copyright and is the property of the Operator. Reproduction, modification, or distribution requires the prior written consent of the Operator.

Users retain full ownership of their uploaded documents as described in §4.3.

§7 Liability

7.1 Platform Content

The contents of this platform have been prepared with the utmost care. However, the Operator assumes no liability for the accuracy, completeness, or timeliness of the content. Use of the content is at your own risk.

7.2 External Links

The platform may contain links to third-party websites. The respective provider is always responsible for the content of linked pages. The Operator has no influence over their content and assumes no liability.

7.3 AI-Generated Answers

The Operator assumes no liability for the accuracy, completeness, or suitability of AI-generated answers and outputs. AI-generated content may contain errors or inaccuracies. Users are responsible for verifying any information obtained through AI features before acting on it.

7.4 Limitation of Liability

The Operator is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body, or health. In cases of slight negligence, the Operator is only liable for breaches of material contractual obligations (cardinal obligations), and such liability is limited to the foreseeable, contract-typical damage.

§8 Availability

The Operator strives to maintain uninterrupted availability of the platform on a best-effort basis but does not guarantee it. Downtime due to maintenance, updates, or force majeure does not give rise to any claims for compensation. The Operator will endeavour to announce planned maintenance windows in advance where practicable.

§9 Changes to Terms

The Operator reserves the right to amend these Terms of Service with effect for the future, in particular where amendments become necessary to reflect changes in applicable law, the further development of the platform, or to close regulatory gaps.

Active acceptance instead of silence: Material changes become effective only once you expressly accept them (active re-acceptance). There is no deemed acceptance through silence or continued use of the platform.

The notification of a material change includes:

a clear description of the change,
the effective date of the new Terms of Service, and
explicit notice that, on your next sign-in, you will be presented with a dedicated screen to either accept or decline the changes.

If you decline the amended Terms of Service, the Operator may terminate the contractual relationship at its reasonable discretion with appropriate notice. Until termination takes effect, the previous Terms of Service continue to apply unchanged. You may delete your account yourself at any time.

Purely editorial changes (e.g. typo corrections or non-substantive language refinements) are not treated as material changes and do not trigger a re-acceptance prompt. They are nonetheless logged in the change history on this page.

§9a Content moderation and complaints

Where the platform qualifies as an intermediary service under the EU Regulation on a Single Market for Digital Services (the “Digital Services Act”, DSA), the following rules apply in addition to the rest of these Terms.

9a.1 Moderation mechanism

The Operator moderates user-generated content (in particular uploaded documents and inputs to the AI chat) on a case-by-case basis, in response to notices from third parties (notice-and-action), automated alerts, and legal obligations. There is no general, suspicion-less prior review.

9a.2 Decision deadlines

Incoming notices are typically processed within 14 business days. Manifestly illegal content is reviewed without undue delay. The Operator informs the notifier and the affected user of the outcome together with a statement of reasons.

9a.3 Internal complaint procedure

The Operator is a micro-enterprise within the meaning of Commission Recommendation 2003/361/EC (fewer than 10 employees and annual turnover below EUR 2 million) and is therefore exempt under Art. 19(1) DSA (Regulation (EU) 2022/2065) from the obligation to operate an internal complaint-handling system. Complaints about moderation decisions may nevertheless be submitted free of charge and informally by email to kontakt@nexmori.com; the Operator endeavours to respond to complaints within 14 days. The Operator's obligation to act on notices of illegal content under Art. 16 DSA is not affected by this exemption.

9a.4 Notice-and-action point of contact

Notices about illegal content and complaints under this Section can be sent to: kontakt@nexmori.com

Please include a precise description of the contested content (in particular the URL or document ID), an explanation of why you consider it to be unlawful, and a confirmation that the information you provide is complete and accurate to the best of your knowledge (good-faith declaration).

§10 Governing Law and Jurisdiction

The law of the Federal Republic of Germany shall apply. The place of jurisdiction, to the extent permitted by law, is the registered office of the Operator.

Where the User is a consumer with their habitual residence in another Member State of the European Union, this choice of law shall not, pursuant to Art. 6(2) Rome I Regulation (Regulation (EC) No 593/2008), deprive the User of the protection afforded by mandatory provisions of the law of their state of habitual residence.

§11 Severability

If any provision of these Terms of Service is or becomes invalid or unenforceable, the validity of the remaining provisions shall not be affected. In place of the invalid provision, a valid provision shall apply that most closely reflects the economic purpose of the invalid provision.

Contact

For questions regarding these Terms of Service, please contact: kontakt@nexmori.com.